SHIPPING&RETURN
Return
Items can be returned within 30 days after the date of a purchase either for a full refund of an original purchase of an item or an exchange for a product of an equal value. Items returned after 30 days from the date of an original receipt are not eligible for a refund/ exchange. Shipping and handling costs are not included into the refund amounts.
Only the unused items in the original unopened package are eligible for return.
All returns must include the original receipt or a proof of purchase.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Cannot be returned:
- Used items.
- You lost the original packaging.
- The item is broken or damaged.
- The return period has expired.
- We are not responsible for items damaged or lost during the return process.
For non-defective returned merchandise, we may charge 20% of the retail price of each product as a re-stocking, handling and transaction fee, shipping charges will not be refunded.Once we receive the return and confirm that there is no problem we will arrange a refund for you on the same day.